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Terms and Conditions for NEURONEX PLATFORM LTD. Trading as DollaDaze Incorporation Number: BC1334648 Address: 28 19628 55A Avenue, Langley, BC V3A 3X2, Canada Effective Date: 18/03/2025
Parties: DollaDaze, Client
Summary: This document outlines the terms and conditions for using the payment and currency exchange services provided by DollaDaze, including user registration, account security, service fees, and legal obligations.
Introduction
Welcome to DollaDaze. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. These terms and conditions govern your access to and use of our services, including any content, functionality, and services offered on or through our website. If you do not agree with these terms, you must not access or use our services.
Definitions
Company – NEURONEX PLATFORM LTD. Trading as DollaDaze
Client – Any individual or entity that uses the services provided by DollaDaze.
Services – Payment and currency exchange services provided by DollaDaze, including but not limited to fund transfers, currency exchange, and any other services that may be offered from time to time.
Account – The account created by the Client to use the Services, which includes a personal IBAN issued by our payment solutions provider.
Business Day – Any day on which DollaDaze, intermediary banks, and payment service providers operate. Business days may vary depending on the country and the specific service providers involved.
AML Procedures – Anti-money laundering procedures required by DollaDaze and FINTRAC regulations to prevent money laundering and terrorist financing.
Privacy Policy – The policy that outlines how DollaDaze collects, uses, and protects the personal information of Clients.
Acceptance of Terms
By registering an account and using our Services, you agree to be bound by these terms and conditions, as well as any additional terms and conditions that may apply to specific services. If you do not agree, please refrain from using our Services. Your continued use of the Services constitutes your acceptance of any changes to these terms and conditions.
Registration
To use our Services, you must create an Account by providing accurate and complete information, including your full name, address, date of birth, and any other information required by DollaDaze.
You agree to provide a valid email address and to pass anti-money laundering (AML) procedures as required by DollaDaze and FINTRAC regulations. This may include providing additional documentation to verify your identity and the source of your funds.
The information provided during registration and AML procedures is subject to our Privacy Policy. We are committed to protecting your privacy and will use your information in accordance with our Privacy Policy.
You must ensure that the information provided during registration is accurate and up-to-date. You agree to promptly update your information if there are any changes.
Failure to provide accurate and complete information may result in the suspension or termination of your Account.
Account Security
Upon registration, you must change the automatically generated password to a strong password that you do not use for other websites. A strong password should include a combination of uppercase and lowercase letters, numbers, and special characters.
You are responsible for maintaining the security of your Account and must notify us immediately of any suspicious activity, such as unauthorized access or transactions. You should regularly update your password and use two-factor authentication if available.
DollaDaze will not be liable for any loss or damage arising from your failure to comply with these security obligations.
Services Provided
DollaDaze offers the following Services:
Business Accounts for Electronic Money Transfers
Additional services: Any other services that may be offered from time to time, as detailed on our website.
Our fees for these Services are detailed in the Fee Schedule that will be sent to you separately. The Fee Schedule includes information on transaction fees, currency exchange rates, and any other applicable charges.
We reserve the right to modify our fees at any time. Any changes to the Fee Schedule will become effective immediately upon posting.
You are responsible for all fees and charges associated with your use of the Services. Fees may be deducted from your Account balance or billed to you separately.
Dormant Accounts
If you leave funds dormant in your Account without instructions for a specified period, we may consider the funds abandoned and transfer them to the relevant government agencies as required by law. The specified period for dormancy will be determined in accordance with applicable regulations.
We will make reasonable efforts to contact you before transferring dormant funds to government agencies. This may include sending notifications to your registered email address or mailing address.
If your Account is deemed dormant, you may be required to provide additional information and documentation to reclaim the funds. Any fees associated with the reclamation process will be your responsibility.
Termination
These terms are effective until terminated by either you or DollaDaze.
You may terminate your agreement by closing your Account and discontinuing the use of our Services. To close your Account, you must contact our customer support team and follow the required procedures.
We may terminate these terms or suspend your access to the Services with or without reason. We will provide notice of termination or suspension, to your registered email address.
Upon termination, any remaining funds in your Account will be returned to you, subject to the deduction of any applicable fees and charges. If your Account has been suspended, you may be required to provide additional information and documentation to resolve the issue and regain access to the Services.
Warranties and Acknowledgments
You represent and warrant that you will not use our Services for any illegal activities and will comply with all applicable laws, regulations, and guidelines.
You agree not to:
Provide false, inaccurate, or misleading information
Transfer your login credentials to any third party
Use automated means to access our Services, including but not limited to robots, spiders, or scrapers
Engage in any activities that violate these terms or infringe on the rights of others
Use our Services to engage in fraudulent, scam, or any type of illegal activity
Attempt to circumvent any security measures or content filtering techniques we employ
Develop any third-party applications that interact with our Services without our prior written consent
Encourage or induce any third party to engage in any of the activities prohibited under this section
Third-Party Content and Services
Our website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content or any loss or damage resulting from their use. You acknowledge and agree that your use of third-party websites is at your own risk.
We may also provide access to third-party services through our website. These services are provided by third parties and are subject to their own terms and conditions. We are not responsible for the performance or reliability of these third-party services.
Any interactions or transactions between you and third-party websites or services are solely between you and the third party. We are not liable for any loss or damage arising from such interactions or transactions.
Communications
You agree to receive electronic communications from DollaDaze regarding your Account and our Services. These communications may include notices, agreements, disclosures, and other information related to your use of the Services.
You may withdraw your consent to receive electronic communications by notifying us, but this may result in the suspension or termination of your use of the Services. To withdraw your consent, you must contact our customer support team and follow the required procedures.
It is your responsibility to ensure that your contact information, including your email address, is accurate and up-to-date. You agree to promptly update your contact information if there are any changes.
Disclaimers and Limitation of Liability
Our Services are provided "as is" and "as available." We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, our liability is limited to the fees paid by you within the three months preceding any claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, arising out of or in connection with your use of the Services.
We do not guarantee that our Services will be uninterrupted, error-free, or secure. We are not responsible for any delays, delivery failures, or other damages resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, and technical failures.
Changes to These Terms
We may amend these terms at our sole discretion. Substantial changes will be notified to you, but it is your responsibility to regularly check for updates. We will post the updated terms on our website and indicate the date of the latest revision.
Continued use of the Services after changes constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you must stop using the Services and close your Account.
We reserve the right to change, suspend, or discontinue any aspect of the Services at any time without prior notice. This may include adding or removing functionalities or features, or imposing new limits on the use of the Services.
Governing Law and Arbitration
These terms are governed by the laws of Canada, without regard to its conflict of laws principles.
General Provisions
These terms constitute the entire agreement between you and DollaDaze and supersede any prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and DollaDaze with respect to the Services.
If any provision is found to be unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be replaced by an enforceable provision that most closely matches the intent of the original provision.
No waiver of any breach of any provision of these terms will constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions, and no waiver will be effective unless made in writing and signed by an authorized representative of the waiving party.
The failure or delay of DollaDaze to exercise any right, power, or privilege under these terms will not operate as a waiver thereof.
Contact Information
For any questions regarding these terms, please contact us at info@dolladaze.com. You can also reach us by mail at 28 19628 55A Avenue, Langley, BC V3A 3X2, Canada
NEURONEX PLATFORM LTD. Trading as DollaDaze 28 19628 55A Avenue, Langley, BC V3A 3X2, Canada
Privacy and Cookies Policy
DollaDaze Privacy and Cookies Policy Effective Date: 29/11/2024 Name of Company: NEURONEX PLATFORM LTD. Trading as DollaDaze Incorporation Number: BC1334648 Address: 28 19628 55A Avenue, Langley, BC V3A 3X2, Canada
1. Introduction Welcome to DollaDaze. This Privacy and Cookies Policy outlines how DollaDaze (referred to as "we," "us," or "our") collects, uses, and protects personal data from users of our services and website. We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with relevant data protection laws, including those set forth by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
2. Important Information and Who We Are DollaDaze is the controller of any personal data collected through our website and the provision of our products and services. We are responsible for the personal data that we collect about you.
Contact Details:
Email: dpo@dolladaze.com
Postal Address: 28 19628 55A Avenue, Langley, BC V3A 3X2, Canada
3. Changes to This Policy We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any revised policy will take effect immediately and apply only to data collected after the new policy comes into place. We encourage you to review this page periodically to stay informed about how we are protecting your personal data.
4. What Personal Data We Collect Personal data refers to any information about an individual from which that person can be identified. This includes, but is not limited to:
Transaction Data: Details about payments to and from you and other details of products and services you have purchased from or through us.
Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Profile Data: Username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data is not considered personal data in law as it does not directly or indirectly reveal your identity.
5. How We Collect Your Personal Data We collect personal data through various methods, including:
Direct Interactions: You may provide personal data when you create an account, submit information through our website, use our live chat function, purchase a product or service, return a product, request a refund, attend events, subscribe to our service, enter a competition, promotion, or survey, give feedback, make a complaint, or contact us by any other means.
Automated Technologies or Interactions: As you interact with our website, we automatically collect Usage Data and Technical Data about your devices, equipment, browsing actions, and patterns.
6. Use of Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To perform a contract with you.
To comply with a legal or regulatory obligation.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
With your consent, which you have the right to withdraw at any time.
7. Cookies Policy What Are Cookies? Cookies are data files downloaded onto your device when you access a website. They allow the website to recognize your device and store information about your preferences and past actions.
Types of Cookies We Use:
Log Files: Track actions occurring on the site and collect data such as IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
Web Beacons: Electronic files used to record information about how you browse the site.
Tags and Pixels: Used to track user actions and preferences.
Third-Party Sources:
Some of the information we collect about you comes from third-party sources such as:
Analytics Service Providers: We collect personal data through Google Analytics, which analyzes Technical and Usage Data from your use of our website.
Other Sellers: We may collect personal data when you purchase our products or services through a third-party website. We will only collect and hold the personal data necessary to fulfill your order.
8. Lawful Basis for Processing Personal Data Under data protection laws, we are only permitted to use your personal data if we have a lawful basis for doing so. We will use your personal data in the following circumstances:
To perform a contract with you.
To comply with a legal or regulatory obligation.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
With your consent, which you have the right to withdraw at any time.
9. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
10. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
11. Your Rights You have the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data.
12. Third-Party Links Our website may include links to third-party websites, plug-ins, and other applications. We are not responsible for the privacy practices of these third-party websites or for how they collect, use, or share your personal data. We encourage you to read the privacy policies of any third-party websites you visit.
13. Contact Us If you have any questions regarding our use of your personal data or this Privacy and Cookies Policy, including any requests to exercise your legal rights, please contact us using the details provided above.